Her knowledge of the area and contracts save us a lot of money. She sold our house quickly and found our new home the day it came on the market. Her computer skills and work ethics are impeccable.
Dawn and her team were wonderful to work with.Dawn is very positive and easy to work with. Her team is also very knowledgeable. We appreciate her help!
Dawn and her team came highly recommended to me. I dealt mostly with Dawn and found her to be professional, responsive, and genuine. The house we listed belonged to my parents and had been listed previously with a different agency. They only showed the house once in 3 months. Dawn immediately got the house more exposure and made sure that it was being shown. It took a few months, but she found us a buyer that was a perfect fit and got us the price we wanted! By this time my 85-year old Mom had moved in with us and Dawn went out of her way to come to us to do the settlement saving me and my Mom a 100-mile round trip. I highly recommend Dawn and her team!
This was the best realtor experience. As a first time home buyer they were very helpful in guiding me through each step of the process. They even assisted with finding a loan officer and answered all my questions via text, email, and cell phone.
The Riley Team was very helpful throughout the entire home buying process. Could not have asked for better service. Multiple days spent looking at homes for sale and allowing us to make our own decisions. Courtney Riley was very knowledgable and did a great job in pointing out both positive and negative aspects of various homes. Dawn, Courtney and Tori were all part of our home buying experience and proved that they work well as a team. Emails get sent directly to the ‘team’ and whoever is most knowledgable or can get the fastest answer was right on it. Very happy with the service!
Courtney and Dawn make an excellent real estate team. They have a wealth of knowledge of the real estate market in Southern MD. They both are very professional, helpful, and supportive throughout the entire selling/buying process. I would highly recommend them to anyone selling or buying a home in the Southern MD region.
I cannot praise Team Riley enough. I had picked three different realtors to interview for my realtor on the sale of my house. Although my house was 11 years old it had a lot of upgrades and showed very well. Two of the realtors wanted to list it lower than we expected. When Dawn came in she looked at the house and quoted a figure higher than we expected and said she could sell it in two weeks. She impressed me with her knowledge and ability to pick out problems for example where I touched up with flat paint rather than eggshell. After signing a contract she came in with a camera to take movies of different rooms in the house. The video was very professional. Although the market was still recovering I was skeptical about a speedy sale. My house did not sell in two weeks it sold in two and a half weeks for the price Dawn quoted. I am almost ready to move into my new home I have Team Riley to thank.
The Riley Team made buying our first home an awesome experience. They were there every step of the way and handle all aspects of our purchase. Now we are enjoying watching our family grow in the perfect starter house. We are excited to work with them again when the time comes. We can’t thank them enough!!
Dawn is an awesome realtor. She helped us initially by letting us know what needed to be updated. We never had issues with keeping in touch; she responded immediately. The internet pictures/video that she did looked very professional. She is very easy to work with and a very hard worker. I would definitely recommend Dawn.
We were looking for a rental property in Calvert County close to work and Tori Millsaps of Dawn Riley’s Team really came through. Tori was great and showed us a lot of choices so we could be sure we were getting the right place for the right price. In the end we had three to choose from. I am very satisfied with the experience.
Courtney and the Riley team were great. Always attentive to questions or concerns, great with negotiations, and worked around my schedule for showings. Highly recommended.
Tori was very helpful in working with the owner of the house to get quick and accurate responses, as well as being available any time to assist us with looking for a home while working full time and commuting back and forth to DC.
If I could give The Riley Team a hundred stars I would. Buying my first home as a young, single woman could have been an incredibly stressful experience, but with the Riley Team I felt at ease knowing I was in the hands of true professionals who genuinely care about their clients. During the house-hunting phase, Courtney was incredibly patient and knowledgeable. She got to know my preferences, did research for what would suit my needs, and took the time to show me dozens of homes before finding the absolute perfect fit. It’s clear that The Team has immense knowledge on the market and homes in the area. I’ve never met a group of people with such expertise and passion for Maryland real estate. As I wrote on the house, The Team answered all of the questions I had, made sure I understood each document, and found multiple ways to save me money. They were always quick to respond to e-mails and phone calls. They knew exactly how to handle bumps in the road, and (even better) knew how to avoid the bumps all together. They were organized, communicative, not to mention kind and a genuine pleasure to work with. When I settled on my home, I received follow up emails making sure I had all of the post-settlement information I needed. And to top it all off, they congratulated me with a bottle of wine and a beautiful bouquet of flowers. If that isn’t icing on the cake then I don’t know what is. Thank you Dawn, Courtney, Tori, and Rachel for creating the ideal home buying experience and for finding me my perfect home.
One look at the Dawn Riley – Riley Team website and anyone can see how professional they are. First seeing all the Dawn Riley signs out in the area and then looking at the website, we were convinced who our agent would be. My wife and I each had previous realtors that we had used in the past who were dropped for Dawn. The House that we sold was on the market for a total of 5 days before a contract was signed after having two bidders on the house. All I can say is that no one will regret using the Riley Team. We are planning on using the Riley Team again to sell our current house when we relocate to Florida.
I have had such a great experience with the Riley team. I was recently separated and trying to find a rental in the Calvert area. Dawn was such an awesome help she made a crazy time in my life a lot easier. I later went on to purchase a home a year later, and sure enough she was there for me again. She was great about fitting me in to work with my schedule, and even if it meant later or earlier hours. Her experience about real estate made my purchase a lot less stressful. I recommend the Riley team to everyone!
Dawn and her team were excellent. The “stresses” of buying a home were not there thanks to her knowledge and professionalism. She anticipated our needs and found us the perfect home. The process was quick and streamlined and its all due to her. You won’t be disappointed with choosing her.
The Entire team was exceptional. I was Not knowledgable about real estate at all… They all “took all the time needed to make sure I began understanding.” I will most definitely recommend ” The Riley Team. Note to Team: Thank you all so much!
I purchased my first home with the help of The Riley Team. I had absolutely no idea what to expect as a first time home buyer and was very intimidated by the whole process. Dawn and The Riley Team held my hand (LITTERALLY, at times) the whole way! With them, I never felt like it was just about the sale. They truly wanted me to find my dream HOME. They are a group of the most professional yet compassionate people I have ever met. I have referred them to my closest friends, and family, and everyone agrees….The Riley Team is THE BEST!!!
The Riley team is by far the best real estate team I have ever dealt with. Very knowledgeable, professional and easy to reach. They have sold my houses and have helped me by some houses and I was very pleased every time. Deena Disque
My family and I were relocating back to Maryland and my wife had to perform the “home search” duties on her own because I remained in AZ to wrap things up with my employer. I was calling Dawn from AZ with questions and my wife was doing the same from Maryland. Dawn and her team were extremely professional throughout the whole process and went above and beyond to be helpful to both my wife and me. I would highly recommend the Dawn Riley team to anyone that is looking for a home and needs an agent that they can rely on and will give 110% to getting the job done in an efficient and timely manner. Thank you Dawn!
From beginning to end Dawn Riley was friendly and very knowledgeable. She put me at ease for every part of the process of buying my new home. No matter what I needed or what my question was Dawn was there to answer right away. Dawn recommended the right people to help me as far as mortgage companies lenders and title companies; she even recommended trash pick up companies and for the numbers for cable and the sewer company as well as a security system! She took away all of my stress and made the homebuying process a breeze. I would go to Dawn Riley again in a minute if I had to buy or sell home.. I highly recommend her for the job .
I feel that Dawn was very honest and helpful. Great job in helping us get the house up for sale. I would highly recommend her to anyone buying or selling a home! Great friendly and professional service.
Dawn Riley was incredible at helping my wife, child and I settle into Annapolis. We are grateful for her help in finding and closing on our first home every step of the way.”
We made a cross country move from Washington to Maryland with zero connections in what has become our new home. After speaking with a few agencies and feeling a bit discouraged from the poor impressions we were getting we were very nervous about making this move. We finally came across The Dawn Riley team and even from our first phone call alone we knew we had found the right team to help us find our first home. Dawn set us up with one of the best agents we could have ever hoped for, Tori Millsaps. Tori was eager, receptive, and thorough. The process of purchasing your first home is not a cake walk but Tori along with our lender, Skip Mudd, worked tirelessly to ensure we went to close with all of our expectations met. We could not have found someone more pleasant, good hearted, and truly invested in what she does. There were a lot of rough spots along the way dealing with the seller of our home and had it not been for Tori keeping us so well informed and involved in every step of the way, I don’t know that we could have pushed through to the end. Tori is real, down to earth, and honest. She truly cares about her clients lives after close not just about making the sale. We whole heartedly recommend Tori & the Dawn Riley Team for any future home buyers out there!
Dawn and her team were very knowledgeable regarding the local real estate trends, extremely helpful with negotiations, and provided excellent services all the way through closing.
Dawn Riley’s team is nothing short of amazing. Tori Millsaps with Dawns team was our agent and she was flexible, accommodating, and always went above and beyond to get us into the perfect house. I would recommend her to anyone that is looking for their home sweet home!
This review is for Courtney Riley: Courtney was our buyers agent while we were looking to relocate from Calvert to Anne Arundel county. We have nothing but good things to say about our experience working with her. Overall she was great at communication, responded quickly to questions and concerns, gave us regular updates, and would also check in with us to inquire about status of our to-dos and give reminders to keep everyone on schedule. To find houses to look at we used a combination of Courtney’s automatic listings that she set up for us and our own searches on Zillow and the like. We’d set up with Courtney a date to go and look at houses, send her our list and she would deftly schedule a touring order and time schedule. We were always impressed with the organization. When touring houses Courtney was great about letting us look through the house at our own speed, but pointing out potential issues (old roof, signs of leaks, etc), and asking good questions about whether houses fit our ‘wants’ list (eg. “where would you put your home gym?”. That helped keep us on track, and figure out what we were willing to bend on. Courtney is extremely knowledgeable and competent at all stages of the negotiation and contract processes, even when we had unusual circumstances to navigate (needed pre-occupancy due to extenuating circumstances, negotiating complicated requests for fixes on the new house after home inspection). She was professional but friendly at all stages of the process and we were extremely happy with the process, we would highly recommend her to anyone looking for a buyer’s agent. Thank you, Courtney!
I had the daunting task of selling my late dad’s home and I am more than happy I chose Dawn Riley to list it. She had a contract in hand for full price within one week. This is a true testament of Dawns negotiating skill and her staff’s talent of advertising property. The Riley Team wasted no time or expense on their part in getting my dad’s house exposed. It was even on YouTube! Even with a signed contract in hand Dawn took the time to speculate different scenarios that could happen along the way and coached me on how I could handle them. But her true shining moment came at the settlement table where an additional charge to me was put in the contract. There was a small paragraph in the contract that exonerated me from this charge and Dawn was quick to point this out and voice her opposition. Things got a little heated until Dawn placed a call to a real estate attorney via speaker phone who explained the contractual clause in detail. The end result was a substantial savings for me. In a nut shell, Dawn Riley had my back every step of the way.
If patience were a virtue, our realtor Courtney part of the Dawn Riley team would be a saint. My husband and I have been looking for the perfect home for us for over two years. I could not tell you how many homes we saw. I would say perhaps we were a little to meticulous but if it were any other way we would have found our home. Courtney never rushed us at any of our showings, and always answered our questions effectively and efficiently. The home we bought was a short sale, which was a very long process however, Courtney kept us in the loop the entire time giving us every update she had and always making us feel like a priority. We are very grateful and will always recommend Courtney.
Dawn Riley and her team are exceptional! My wife and I worked with Courtney Riley on purchasing our first home. Courtney is an amazing real estate agent with alot of knowledge. If you want to find an agent that will make you a priority from beginning to the end of the process, than Courtney is your agent. She is very responsive and professional at all times. Thanks again for all your hard work Courtney, we will always recommend you highly!
Dawn & The Riley Team I want to personally “Thank You” for Listing, and help with the Sale of 814 Washington Ave La Plata. May 2017 I had always believed that it would take a “special buyers” to buy this Family home,. I heard yesterday from the buyers they are “Very Excited” to make this purchase and do not want to make any changes. This meant a lot to my Sisters and myself. This home was custom built and my Parents lived in this home for 65 years. You shared our same feelings about our home, “Charming, Classic, and Modern. They do not make homes like this anymore.” Dawn and The Riley Team are “Pioneers in Southern Maryland ” The Buyers stated it was because of the Video, and Pictures of the House they had to visit our home. They were relocating from the state of California to Maryland. Upon seeing the home it was exactly like the pictures and video, they knew this was the house for them. The rest of their family live in the UK and also frequently visited your website, pictures, and video they also agreed a very good choice. Because of Dawn, and the Riley Team that constantly gave us personal attention, and Professionalism. I will continue to send business to Dawn and The Riley Team . Thanks The Mudd Family
My experience with Courtney Riley was absolutely amazing. From the first time she took us to see a property I knew I liked her. She was very knowlegable, friendly, down to earth, and was always available. Not only was she a fabulous realtor it seemed as if I had known her my whole life. Now that she has helped us purchase our home and we will not be seeing/talking to her on a regular basis I am going to miss her. She will be highly recommended by us as to anyone I know looking for a home. Thank you for everything!!!
Courtney was exceptionally honest, kind, professional, and always on her game. She ensured we understood the process from beginning to end and anticipated our questions and needs. We never felt confused or uneducated because Courtney made the time and took the effort to guide us through the process as only a true and caring professional can do. We would highly recommend Courtney and the entire Riley team to those who are looking for top-notch representation.
Dawn and Courtney helped us sell our home and purchase another. The process was long and complication at times but they were on top of the entire process and stayed one step ahead of everything. They were able to keep our spirits up and make sure that we succeeded in the whole process.
Let me start by saying Dawn and her team are nice people. Beyond that, she was not professional, responsive or attentive. I listed with her because of the look and feel of her website and reviews by other customers. When I contacted her, she was quick to come out and speak with me. After that it was almost impossible for her to do anything. She said that she would actively advertise and sell my house. She would put in a sign in front of my house, put flyers out, make a video, put a sign at the end of the street and list it on various websites as a preferred agent. It took almost 2 months to get a sign in front of my house (wrong sign at first and I had to fix it because she couldn’t get someone to do it) and longer for flyers (wrong information in first set and weeks to fix) and a sign at the end of the street. She came out to do pictures and told me not to worry about the grass, flowers, siding or paint because she would Photoshop it all to look fine (This seemed dishonest, bust she said it was fine). She never created a video and did no marketing at all. No open houses, no attention beyond the initial posting on the MLS site that distributes to everyone else. My home was listed for 9 months and she did nothing beyond waiting for someone to contact her. Every time I asked about the basic things she offered and simple things like feedback from her on ways to improve the house or make it look better, she would take weeks to respond and have no feedback or say it will be done in a few days. Yet weeks or months would go by. Almost all of her email responses to me were misspelled, poor grammar and confusing statements. The only feedback came from other realtors when they came to my house and I responded to them. Dawn did no pre-conversation with the visiting realtor. No interaction at all with the visiting realtor. They all use an automated system and I did all of the coordination and answered all questions. Dawn did nothing. When providing information to other realtors about the house, Dawn made false statements and mistook my home for someone else’s several time so the visiting realtors would get false answers or no answers. When I look back on the process that started in April of 2015 and I finally sold the house in January 2016, it amazes me on how little she did. If her and her team put in 10 hours of work on my sale, I would be amazed. She received about 9000 dollars from the sale. That is about 900 dollars an hour. Even if I was crazy and said she worked 20 hours on the sale and spent one thousand dollars on expenses, that is still 400 dollars an hour. One issue wouldn’t have been bad. If she was just unprofessional, that could be worked through. If she took weeks and months to do anything, I would be ok if she was an active participant in selling my house. If she gave wrong answers to people on accident once in a while, then that would be ok. But all of this was combined into a very poor experience that extended the sale of my house by months. I went through this process and kept hoping it would get better. It didn’t.